Privacy policy

Grand Vacations Club collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Grand Vacations Club may also use your personally identifiable information to inform you of other products or services available from Grand Vacations Club and its affiliates. Grand Vacations Club may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Grand Vacations Club does not sell, rent or lease its customer lists to third parties.

Grand Vacations Club may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Grand Vacations Club may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Grand Vacations Club, and they are required to maintain the confidentiality of your information.

Grand Vacations Club may keep track of the websites and pages our users visit within Grand Vacations Club, in order to determine what Grand Vacations Club services are the most popular. This data is used to deliver customized content and advertising within Grand Vacations Club to customers whose behavior indicates that they are interested in a particular subject area.

Grand Vacations Club will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Grand Vacations Club or the site; (b) protect and defend the rights or property of Grand Vacations Club; and, (c) act under exigent circumstances to protect the personal safety of users of Grand Vacations Club, or the public.

Information about your computer hardware and software may be automatically collected by Grand Vacations Club. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Grand Vacations Club website.

Use of Cookies

The Grand Vacations Club website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Grand Vacations Club pages, or register with Grand Vacations Club sites or services, a cookie helps Grand Vacations Club to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Grand Vacations Club website, the information you previously provided can be retrieved, so you can easily use the Grand Vacations Club features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Grand Vacations Club services or websites you visit.

Security of your Personal Information

Grand Vacations Club secures your personal information from unauthorized access, use, or disclosure. Grand Vacations Club uses the following methods for this purpose:

• SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Grand Vacations Club by contacting us here:

• web page: https://grandvacationsclub.com/contact-us/
• Email: Support@grandvacationsclub.com
• Phone:(866) 410-0604

Grand Vacations Club will occasionally update this Statement of Privacy to reflect company and customer feedback. Grand Vacations Club encourages you to periodically review this Statement to be informed of how Grand Vacations Club is protecting your information.